Terms of Service

Last Updated: June 30, 2025

Welcome to Easy Relay! These Terms of Service ("Terms") govern your access to and use of the Easy Relay Chrome Extension ("Extension") and the official website https://easyrelay.us ("Website"), developed and operated by Easy Relay LLC ("we", "our", or "us"). By installing, accessing, or using our Extension or Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Description of the Service

Easy Relay is a productivity tool designed to enhance the dispatching experience on the Amazon Relay platform. The Service includes:

• Chrome Extension: Provides features such as load list enhancements, real-time refreshing, quick trailer ID search, auto-copy functions, location insights, and revenue summaries.
• Website (easyrelay.us): Serves as the platform for account management, subscriptions, support resources, and official documentation.

2. User Eligibility

To use our Service, you must:

• Be at least eighteen (18) years old.
• Be an authorized user of the Amazon Relay platform.
• Comply with all applicable local and international laws, as well as the terms and policies set forth by Amazon Relay.

3. License and Restrictions

We grant you a non-exclusive, non-transferable, revocable license to use the Extension and access the Website for your personal or internal business purposes. You are strictly prohibited from:

• Modifying, distributing, reverse-engineering, or creating derivative works of the Extension.
• Using the Service to violate any laws or third-party terms, including Amazon’s policies.
• Reselling, sublicensing, or otherwise commercializing the Extension or Website.
• Engaging in data scraping, using automated bots, or any form of data misappropriation.

4. Accounts, Subscriptions, and Payments

Certain features of the Service are available through free or paid subscription plans, which can be managed via your account on easyrelay.us.

• Billing: By subscribing to a paid plan, you agree to the pricing and billing terms specified on our Website.
• Payment Methods: We accept payments via Uzcard, Humo, VISA, and Mastercard. All transactions are processed securely through our integrated payment gateway.
• Subscription Activation: Your subscription will be activated upon successful payment and will remain valid for the duration of your chosen plan (e.g., monthly or annual subscriptions).
• Refunds: Subscription fees are non-refundable, except where required by applicable law or in cases of technical failure attributable to our service. Refund requests must be submitted within 7 days of payment.
• Trials and Promotions: We may offer free trials or promotional discounts, which will be subject to their own specific terms.

5. Data and Privacy

We are committed to protecting your privacy. Our data practices are outlined in our Privacy Policy. Key points include:

• The Extension collects minimal, anonymized usage data (e.g., feature usage frequency) solely to improve our services.
• It interacts exclusively with user-authorized content on the Amazon Relay website and does not track your activity outside that domain.
• Personal information provided through our Website is handled in accordance with our Privacy Policy.

6. Compliance with Chrome Web Store Policies

Our Extension complies fully with the Chrome Web Store Developer Program Policies. We commit to transparency and do not engage in misleading behavior, hidden functionalities, or unauthorized data access.

7. Third-Party Services Disclaimer

Easy Relay is an independent tool and is not affiliated with, endorsed by, or sponsored by Amazon. All third-party trademarks, logos, and brand names (e.g., Amazon, Amazon Relay) belong to their respective owners. Your use of the Amazon Relay platform remains governed by Amazon’s own terms of service.

8. Termination

We reserve the right to suspend or terminate your access to the Extension and Website at any time, without prior notice, if you violate these Terms or use the Service in a manner that we deem inappropriate or harmful. You may uninstall the Extension and delete your account at any time.

9. Limitation of Liability

To the fullest extent permitted by law, Easy Relay LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Extension or Website. The Service is provided on an "as is" and "as available" basis without any warranties regarding continuous, uninterrupted, or error-free functionality. Our total liability for any claim shall not exceed the amount you paid us, if any.

10. Changes to These Terms

We may update these Terms from time to time. If significant changes are made, we will notify you through the Extension, our Website, or by email. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Uzbekistan. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Location: Uychi Street 4/3, Namangan city, Namangan region, Uzbekistan 160803.

12. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

• Company: Easy Relay LLC
• Email: info@easyrelay.us
• Website: https://easyrelay.us